Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Royal Reels, we believe gambling should be enjoyed as a form of entertainment only. It is not a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose. Remember, the house always has a mathematical advantage in all casino games.
Age Verification
Royal Reels is strictly for players aged 18 years and over in New Zealand. We are committed to preventing underage gambling. If you are under 18, you are not permitted to use this website or create an account. Parents and guardians are encouraged to monitor their children's online activities.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling: Concealing the extent of your gambling from family or friends
- Loss of Control: Being unable to stick to predetermined spending limits
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, or depression
- Increased Spending: Needing to gamble with more money to achieve the same excitement
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Financial Problems: Borrowing money or going into debt to fund gambling
- Failed Attempts to Quit: Unsuccessful efforts to reduce or stop gambling
Self-Help Tools & Features
Royal Reels provides several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a session or time period
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period you choose
- Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
To access these tools, log into your Royal Reels account and visit the Responsible Gaming or Account Settings section.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organizations:
New Zealand
- Gambling Helpline (NZ): 0800 664 262 (free, confidential, available 24/7) | www.gamblinghelpline.co.nz
- Problem Gambling Foundation: www.pgf.nz
International Resources
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- United Kingdom - GamCare: www.gamcare.org.uk
- United Kingdom - GamStop: www.gamstop.co.uk (National self-exclusion scheme)
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
- Germany - Bundeszentrale für gesundheitliche Aufklärung: www.bzga.de
If You Need Help
Problem gambling is treatable, and support is available. If you believe you have a gambling problem, please reach out to one of the organizations listed above. Talking to someone you trust—such as a family member, friend, or counselor—can also be an important first step.
Your wellbeing is important to us. We encourage you to use the self-help tools available on our platform and to seek professional support if needed. There is no shame in asking for help.